Delete Account & Data Removal

Last updated: February 19, 2026  ·  GDPR compliant

Under the General Data Protection Regulation (GDPR) you have the right to have your personal data erased (Article 17 — "right to erasure"). We process all requests within 30 days of receipt, as required by law.

1. What requests can you submit?

Delete account

Permanently delete your account and all associated personal data.

Access to data

Receive an overview of all data we hold about you.

Correct data

Have incorrect or outdated personal data updated or corrected.

Export data

Receive a copy of your data in a common format (data portability).

2. What gets deleted?

Will be deleted
  • Name and email address
  • Password (stored encrypted)
  • Credit balance and transaction history
  • Website configurations (publishers)
  • Session and access history
  • Notification preferences
  • All linked device data
Retained (legal obligation)
  • Billing and payment records (7 years — tax authority)
  • Anonymous, aggregated statistics (non-identifiable)
  • Data required for ongoing legal proceedings

3. How does the process work?

1
Submit request

Fill in the form below. Use the email address linked to your account.

2
Identity verification

We will send a confirmation link to your email address to verify your identity. This protects your account from misuse.

3
Processing (max. 30 days)

After verification we will process your request. You will receive a confirmation once everything is completed.

4
Email confirmation

You will receive a final confirmation that your data has been deleted or that your request has been handled.

4. Submit your request

Use the email address linked to your viewLox account.
Prefer email?
You can also send your request directly to privacy@viewlox.com. Include your name, email address and request type. We will respond within 30 days.

5. Lodge a complaint with the supervisory authority

If you believe we are violating your privacy rights, you have the right to lodge a complaint with your national Data Protection Authority (DPA). In the Netherlands this is the Autoriteit Persoonsgegevens:

← Back to home Read privacy policy